Fire and Smoke FAQs

Where are you based?

You’ll find us at 89A Bothwell Road, Hamilton, ML3 0DW. Between Barnshaws Steel and Enterprise cars.

When are you open?

We’re open every Saturday from 12pm at the Fire & Smoke yard.

Availability & Demand

We operate on a limited-batch, low-and-slow BBQ model, which means demand is high and availability can change quickly throughout the day.

    ●    Pre-orders are strongly recommended to guarantee your food and avoid disappointment.
    ●    Walk-ins are welcome from 12pm every Saturday, but are strictly subject to availability.
    ●    Popular items and full menus can sell out early, especially during busy services.
    ●    Queuing is likely at peak times, particularly around opening and main collection periods.
    ●    We recommend arriving early or within your allocated pre-order time slot to ensure the best experience.

Once food is gone, it’s gone — everything is cooked fresh in limited quantities for each service.

How do I pre-order?

Pre-orders are released online weeks in advance of each Saturday service. Choose your date and collection time, place your order and your BBQ is locked in.

How far in advance can I order?

Our Saturday services are normally available to pre-order several weeks in advance, giving you plenty of time to secure your order.

What happens if I’m late for my collection?

Don’t panic — we’ll hold your order until 7pm at the end of service. Just bear in mind that food is at its absolute best when collected during your chosen time slot.

Can I change or cancel my order?

If you need to make a change, contact us as early as possible. Changes may not be possible.

Do you deliver?

We do not offer delivery as part of our regular service. The only exception is for private catering events, which may include delivery depending on the booking.

What food do you serve?

Proper low-and-slow BBQ. Expect smoked meats, ribs, loaded sides, specials and Fire & Smoke desserts.

Is everything cooked fresh?

Yes. Our meats are seasoned, smoked and prepared specifically for each Saturday service.

How long do you smoke your meat?

It depends on the cut. Some of our BBQ spends hours in the smoker before it reaches your tray.

Do you cater for allergies?

Please check the allergen information before ordering and speak to the team if you have an allergy or intolerance. While we take allergens seriously, our kitchen handles multiple allergens.

Is there somewhere to sit?

Yes. We have seating benches in the Fire & Smoke yard, so you can grab your food, take a seat and eat with us. Please note this may be subject to weather conditions.

Can I bring my dog?

Yes — we are a dog-friendly site. Well-behaved dogs are welcome in the yard but must be kept on a lead at all times.

Do you cater for events?

Yes. For private events, corporate catering and larger orders, get in touch with the Fire & Smoke team.

Can I order Fire & Smoke merch?

We’re working on a range of Fire & Smoke merch and products, including clothing and our signature SPG seasoning. Keep an eye on the website and socials.

Where can I see the latest menu?

Our latest menu, specials and Saturday service updates are posted on our website and social channels.

COME HUNGRY. LEAVE HAPPY.