Fire and Smoke FAQs

Where are you based?
89A Bothwell Road, Hamilton, ML3 0DW. Between Barnshaws Steel and Enterprise Cars.

When are you open?
Every Saturday from 12pm at the Fire & Smoke yard.

Availability & Demand
We run on a limited-batch, low-and-slow BBQ model — demand is high and availability can change fast throughout the day.

• Pre-orders are strongly recommended to guarantee your food and avoid disappointment.
• Walk-ins are welcome from 12pm every Saturday, but are strictly subject to availability.
• Popular items and full menus can sell out early, especially during busy services.
• Expect queues at peak times, particularly around opening and main collection periods.
• Arrive early, or within your allocated pre-order time slot, for the best experience.

Once it's gone, it's gone — everything's cooked fresh in limited quantities for each service.

How do I pre-order, and how far ahead can I book?
Pre-orders open online 4 weeks before each Saturday service. Pick your date and collection time, place your order, and your BBQ's locked in.

What happens if I'm late for my collection?
Don't panic — we'll hold your order until 7pm, end of service. Just know your food's at its best when collected in your chosen slot.

Can I change or cancel my order?
Get in touch as early as possible, at least 24 hours before collection. We'll do what we can, but changes can't always be guaranteed this close to service.

What food do you serve?
Proper Texas-style low-and-slow BBQ, cooked the traditional way on an offset smoker. Smoked meats, loaded sides, specials, and desserts.

Is everything cooked fresh?
Yes — our meats are seasoned, smoked, and prepared specifically for each Saturday service.

How long do you smoke your meat?
Depends on the cut. Some of it spends hours in the smoker before it reaches your tray.

Do you cater for allergies?
Check the allergen information before ordering, and speak to the team if you have an allergy or intolerance. We take allergens seriously, but our kitchen handles multiple allergens.

Is there somewhere to sit?
Yes — we've got seating benches in the yard, so you can grab your food, take a seat, and eat with us. Weather-dependent, mind.

Can I bring my dog?
Yes, we're dog-friendly. Well-behaved dogs welcome in the yard, on a lead at all times.

Do you cater for events?
Yes — for private events, corporate catering, or larger orders, get in touch with the team.

Can I order Fire & Smoke merch?
We're working on it — clothing, our signature SPG seasoning, and more. Keep an eye on the website and socials.

Where can I see the latest menu?
Latest menu, specials, and Saturday service updates are posted on our website and social channels.

COME HUNGRY. LEAVE HAPPY.